7n77 Privacy Policy — Your Data, Our Responsibility

1 Introduction

This Privacy Policy ("Policy") describes how 7n77 ("7n77", "we", "us", "our") collects, uses, stores, and discloses personal information relating to individuals ("you", "your", "Player", "User") who access or use the 7n77 website at https://7n77.io and all associated services, games, promotions, and features (collectively, the "Service").

7n77 is committed to handling your personal data with transparency, integrity, and care. We operate the platform primarily for players based in Bangladesh, and we understand the importance of data privacy to our community of players across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and beyond. This Policy has been drafted in plain English so that every player can understand how their information is being handled.

By registering an account on 7n77, making a deposit, placing a bet, or otherwise using the Service in any capacity, you acknowledge that you have read this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, you must not use the Service.

2 Data We Collect

7n77 collects personal data through several channels: directly from you when you register or interact with the platform, automatically through your use of the Service, and occasionally from authorised third-party verification providers. The categories of personal data we may collect include:

We do not collect sensitive personal data such as biometric data, health information, racial or ethnic origin, political opinions, religious beliefs, or trade union membership. If any such data is incidentally disclosed to us, we will delete it promptly and will not process it further.

3 How We Use Your Data

7n77 uses the personal data we collect for the following specific purposes:

• Account management: Creating, verifying, and maintaining your player account, including enforcing account security and the one-account-per-player rule.
• Identity and age verification: Confirming that you meet the minimum age requirement of 21 years and that your identity matches the details provided at registration.
• Payment processing: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and maintaining accurate transaction records.
• Platform personalisation: Tailoring game recommendations, promotional offers, and interface settings to your preferences and usage history.
• Customer support: Responding to your enquiries, resolving disputes, and investigating complaints in a timely manner.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, collusion, and other forms of prohibited conduct on the platform.
• Responsible gaming: Monitoring gambling patterns to identify signs of problem gambling and offering appropriate interventions, including self-exclusion tools and deposit limits.
• Legal and regulatory compliance: Meeting our obligations under applicable laws and regulations, including responding to lawful requests from relevant authorities.
• Platform improvement: Analysing anonymised usage data to improve the performance, reliability, and overall experience of the 7n77 platform.

4 Legal Basis for Processing

7n77 processes your personal data on the following legal bases, depending on the specific processing activity involved:

• Contractual necessity: Processing required to perform the contract between you and 7n77 — including account registration, payment processing, and the delivery of games and services.
• Legal obligation: Processing required to comply with applicable laws, regulations, and lawful requests from competent authorities, including anti-money laundering and know-your-customer requirements.
• Legitimate interests: Processing carried out for 7n77's legitimate business interests, such as fraud detection, platform security, and anonymised analytics — where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, informed consent — such as receiving promotional communications or enabling non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Sharing Your Data

7n77 does not sell, rent, or trade your personal data to third parties under any circumstances. We may share your data with the following categories of authorised third parties, solely to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, and other payment service providers receive the minimum data necessary to process your transactions securely.
• Identity verification providers: Third-party KYC (Know Your Customer) and AML (Anti-Money Laundering) verification services that help us confirm your identity and age.
• Game and technology providers: Licensed game studios (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) receive technical session data necessary to deliver their games through the 7n77 platform.
• IT and infrastructure providers: Cloud hosting, server infrastructure, and cybersecurity service providers who support the operation of the 7n77 platform under strict data processing agreements.
• Legal and regulatory authorities: Where required by law, court order, or lawful regulatory demand, 7n77 may disclose personal data to competent authorities. We will, where legally permissible, notify you of any such disclosure.

All third parties with whom 7n77 shares personal data are required to implement appropriate technical and organisational security measures and to use your data only for the specific purposes for which it was disclosed. They are not permitted to use your data for their own independent marketing or commercial purposes.

6 Data Retention

7n77 retains your personal data only for as long as necessary to fulfil the purposes described in this Policy or to comply with applicable legal and regulatory requirements. The following general retention periods apply:

• Active account data: Retained for the duration of your active player account on 7n77.
• Transaction and financial records: Retained for a minimum of five years following the transaction date, in accordance with standard financial compliance obligations.
• Identity verification documents: Retained for a minimum of five years following account closure or the completion of the KYC process, whichever is later.
• Support and communications records: Retained for up to three years following the resolution of the relevant enquiry or dispute.
• Technical and usage data: Typically retained in anonymised or aggregated form for up to 24 months for platform analytics and improvement purposes.

Following the expiration of the applicable retention period, personal data is securely and permanently deleted or anonymised so that it can no longer be linked to an identifiable individual. If you request deletion of your data before the end of a mandatory retention period, we will restrict active processing while retaining the data to the minimum extent required by law.

7 Cookies and Tracking Technologies

7n77 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on the 7n77 platform:

• Strictly necessary cookies: These are essential for the platform to function correctly. They maintain your session state, enable secure login, and ensure that the platform operates reliably across pages. These cookies cannot be disabled without impairing core functionality.
• Functional cookies: These remember your preferences — such as language settings, display preferences, and responsible gaming tool configurations — to personalise your experience on return visits.
• Analytics cookies: These collect anonymised data about how players use the platform, including which pages are visited most frequently and where players encounter difficulties. This data is used solely to improve the platform and is never used to identify individual users.

7n77 does not use third-party advertising cookies, cross-site tracking pixels, or any tracking technology designed to build profiles of your behaviour across other websites for commercial advertising purposes. You may manage your cookie preferences through your browser settings at any time, though disabling strictly necessary cookies may affect your ability to use certain features of the platform.

8 Security Measures

7n77 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Key security measures in place include:

• 256-bit SSL (Secure Sockets Layer) encryption on all data transmission channels between your device and 7n77 servers.
• Secure, access-controlled server infrastructure with role-based permissions limiting staff access to personal data on a strict need-to-know basis.
• Regular internal security audits and vulnerability assessments to identify and remediate potential weaknesses in the platform.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorised account access.
• Comprehensive logging and monitoring of access to personal data stores, with automated alerts for anomalous activity patterns.
• Formal data breach response procedures, including notification protocols for affected players where a breach poses a risk to their rights and freedoms.

9 Your Rights

You have a number of rights with respect to the personal data that 7n77 holds about you. These rights may be exercised at any time by contacting the 7n77 support team at [email protected]. 7n77 will respond to all valid requests within a reasonable timeframe, typically within 30 days of receipt.

• Right of access: You may request a copy of all personal data that 7n77 holds about you, together with information about how it is being used.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated without undue delay.
• Right to erasure: You may request that your personal data be deleted where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to restriction of processing: You may request that 7n77 restrict the processing of your personal data in certain circumstances, such as while a dispute about accuracy is being resolved.
• Right to data portability: You may request a structured, machine-readable copy of personal data that you have provided to 7n77, where technically feasible.
• Right to object: You may object to processing of your personal data carried out on the basis of legitimate interests where you believe your rights and freedoms override those interests.

Please note that some rights are subject to limitations. For example, the right to erasure does not apply where 7n77 is required by law to retain the data. In such cases, we will explain the applicable limitation clearly when responding to your request.

10 Children's Privacy

The 7n77 platform is strictly intended for adults aged 21 and above. We do not knowingly collect, use, or store personal data from any individual under the age of 21. If we become aware that personal data has been collected from a person below the minimum age threshold, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and you believe that a minor in your care has registered an account or provided personal data to 7n77, please contact us immediately at [email protected]. We will investigate the matter promptly and take all appropriate remedial action.

11 Third-Party Links

The 7n77 platform may contain references to third-party game providers and payment processors whose services are integrated into the platform. While 7n77 exercises care in selecting trusted partners, we do not control the data practices of third-party organisations and cannot accept responsibility for the privacy policies or data handling practices of any external service.

We encourage you to review the privacy policies of any third-party service providers — including bKash, Nagad, Rocket, and the game studios whose titles appear on the platform — to understand how those organisations handle your data when you interact with their services.

12 Updates to This Policy

7n77 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will publish the revised Policy on this page with an updated "Last Updated" date and, where appropriate, notify registered players via their registered contact method.

Continued use of the 7n77 Service following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of how your data is being handled. If you have any concerns about changes to this Policy, please contact the support team before continuing to use the Service.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 7n77 holds about you, please contact our support team. We are available 24 hours a day, 7 days a week, and aim to acknowledge all data-related requests within two business days (Bangladesh Standard Time, UTC+6) and to resolve them within 30 days.

Contact email: [email protected] (plain text — not a clickable link)

When submitting a data rights request, please include your registered username, the email address associated with your account, and a clear description of your request. This helps us locate your records and respond accurately and efficiently.